PRIVACY POLICY

1. Information We Collect

When you browse our website, place an order, create an account, or contact us, we may collect the following details:

• Personal Details: Name, phone number, and email address.
• Addresses: Shipping and billing addresses.
• Transaction Details: Order history and item specifications.
• Payment Data: Securely processed via our encrypted third-party payment gateways. IZZO does not directly store complete card details.
• Device & Usage Data: IP address, device model, browser type, and interaction metrics gathered through cookies.

2. How We Use Your Information

Your information is used strictly to fulfill your orders and enhance your shopping experience, including to:

• Process, tailor, and deliver your orders to your location.
• Send tracking updates, invoices, and order confirmations.
• Handle customer support inquiries and process exchanges.
• Detect and prevent fraud, unauthorized transactions, or security issues.
• Send promotional communications (only with your explicit consent).

3. Sharing Your Information

IZZO does not sell, rent, or trade your personal information to third parties. We only share relevant data with trusted partners necessary to operate our business:

• Logistics Partners: Courier and delivery services to ship your garments.
• Payment Gateways: Banking institutions and payment processors to authenticate transactions.
• Technology Providers: Hosting and analytics infrastructure to keep the site functioning smoothly.
• Legal Compliance: When strictly required by law, regulatory requests, or legal processes.

4. Cookies & Tracking

Our website uses cookies to remember your bag items, understand how visitors interact with the site, and improve browsing performance. You can manage or disable cookies at any time through your browser settings.

5. Data Security

We implement administrative and technical security measures to protect your personal details against unauthorized access, loss, or alteration. All sensitive checkout data is encrypted through standard SSL protocol.

6. Your Privacy Rights

Depending on your jurisdiction, you have the right to:

• Request access to the personal data we hold about you.
• Request correction or updating of inaccurate information.
• Request complete deletion of your account and personal records.
• Opt out of marketing communications at any time.

7. Third-Party Links & Children's Privacy

Our store may link to external websites or social platforms whose privacy practices differ from ours. Additionally, our store is intended for a general audience and does not knowingly collect personal data from minors.