EXCHANGE & REFUND POLICY
At IZZO, every piece is thoughtfully designed and carefully crafted. As our collections are produced in limited quantities, we currently do not offer refunds or returns.
CONDITIONS FOR EXCHANGE
Exchanges Only
We do not offer refunds or order returns under any circumstances.
15-Day Exchange Window
Please contact our support team within 15 days of delivery to request your exchange.
Processing Fee
A flat ₹99 exchange fee applies to cover return handling for all approved requests.
Garment Condition
Garments must remain unworn, unwashed, unaltered, and returned with all original tags intact.
Customised & Made-to-Measure Pieces
Customised silhouettes or bespoke tailored pieces are created specifically for your measurements and are strictly non-eligible for exchange.
All exchange requests are subject to inspection and approval. IZZO reserves the right to decline an exchange if the returned piece does not fulfill the quality standards stated above.